Trust Visa’s Privacy Policy
Let’s take a look at TrustVisa Private policy to find out how we protect your information as well as disclaimers and how to contact us to keep you secure and transparent in all transactions.

TABLE OF CONTENTS

Trust Visa’s Privacy Policy

1. TRUSTVISA PRIVACY POLICY​

Our commitment to protect your privacy and personal information is our highest priority. Our private policy is created in order to ensure all of your information provided for us during the process of getting a visa through TrustVisa will be protected.

When using TrustVisa services, we understand that you have accepted the following terms stated in this privacy policy. We are committed to protecting your private information and will not leak these information to a third party without your consent.

2. INFORMATION SECURITY​

TrustVisa commits to protecting your information and the highest security levels by using Secure Socket Layer (SSL) – the standard for security technology, using encrypted transmission between our server and the web browser, including credit cards information, encrypting all information sent to us and ensuring the safety of your data.

Our security certificate is verified by Comodo Group (USA) and uses the latest encryption technology available on the internet. In order to prevent your private information from being lost, taken advantage of, changed, leaked or destroyed, we enforced a strict discipline security protocol, utilized tight security policies and measures, all to make sure your personal information is being used for its intended purposes.

3. INFORMATION

Customer’s information:

TrustVisa commits to provide you with our highest security levels, all information provided to us will be collected accurately and in full, you will have access to them to make any changes when you need it, where you want it. 

Unidentifiable data collected on the website:

Data collected when customers provide us with information is exclusively used to improve customer services and will not be disclosed to a third party without customer confirmation.

We also collected and stored unidentifiable information data such as what kind of browser, IP address and activities on the website. This data will help us manage and improve the website further.

Financial transactions:

All financial transactions occurring on TrustVisa are processed through trusted third parties credit card companies, to ensure customer information is secured.

Cookies:

We also use Cookies (file to store individual data) to improve user experiences on our website and these will not be shared with a third party for marketing or any other purposes. 

Email:

We, TrustVisa, will send our customers updates about our new services, changes in our applications and special deals, we guarantee your email address will be kept hidden and not shared with a third party. 

Information changes:

Customers can change their personal information anytime they want to, to ensure your personal information is safe. 

Please inform us immediately if there is unauthorized access to your ID (login information) or password or your devices so we can quickly resolve the issue.

TrustVisa reminds you that WE DO NOT accept responsibility for any damages, loss of information or changes to your data when unauthorized access with your ID, password or your devices occurs. We recommend you to protect your login info to prevent unwanted problems.

4. DISCLAIMER​

Online purchases and app usage always contain   security risks. TrustVisa WILL BE RESPONSIBLE for any damages or loss, directly or otherwise involving the usage, changes, deletion or access to information that DOES NOT come from unauthorised access or system errors. We will pay a fine if necessary.

However we WILL NOT BE RESPONSIBLE for any damages or loss, directly or otherwise involving the usage, changes, deletion or access to information that come from unauthorised access or system errors.

TrustVisa WILL NOT BE RESPONSIBLE for any damages, directly or indirectly, related to the hardware or software we use to protect and secure the website

TrustVisa’s staff, partners or agencies WILL NOT BE RESPONSIBLE for errors or abuse in information transmissions or any action of hackers or viruses affecting the website and our services. Our website contains links to other websites for informative purposes and we will not be responsible for the content or security of those websites.

TrustVisa is an independent commercial website and does not have any link to the Vietnam government. Our fees are separated and do not include the processing fees.

5. IN SUMMARY​

When accessing and using our website, we understand that you,the customer, have agreed to our Privacy Policy.

You, the customer, agree all operations on the website must follow these policies, which include the managing private information you and other users provide. If you do not agree with these policies, please stop using our website and contact us through our email at ccontact@trustvisa.vn.

We reserve the right to update or change this Privacy Policy without prior notice. To ensure your rights, please read carefully our Privacy Policy before moving on to other pages. 

If you have any questions about our Privacy Policy, please contact us through our Email: contact@trustvisa.vn or our hotline: +84.978.121.585 for fast and full support.

6. WHY CHOOSE TRUSTVISA?​

TrustVisa is one of the most trusted, professional Visa related service providers in Vietnam. Our options are diverse, including getting, extending Visa, other services include Fast Track through airport checkpoints, Airport pickup etc… 

Choosing TrustVisa services include:

  • Simplified process, auto filled forms to minimize unwanted mistakes
  • 99% success rate, make sure your trip is without delay or changes.
  • Save your time to check the visa process manually.
  • Cost saving, competitive fees and many sales.
  • Fastrack option for most services 
  • We work during holidays and weekends.
  • Our staff are always ready to answer your questions.

Contact TrustVisa Today!

Why choose TrustVisa's services?